What happens if you have 10 emails that you have to send out to your staff? Do you send all 10 emails immediately after you have prepared them, or do you schedule time and space in between? My sincere advise is ALWAYS space out the emails that you send out. Don’t shoot out emails in …
Email communication: Should you schedule them or send out at once? Read More »
Over the years, I have noticed a few ways that are commonly used for official communication to staff: 1. The email with a few summarized sentences followed by a link to an employee portal where the updates are being published in the site. Example of such email: “Please be informed that new terms have been …
What structure should you use for email communication to your staff? Read More »
In my previous job, I send out an average of between 4 to 6 emails daily to the staff in my division. This excludes the emails that goes back and forth when dealing with product owners, or those individual emails from staff. Usually when there is an emergency or crisis, no one wanted to come …
How to structure communication to staff on issues or crisis affecting the business Read More »
Whether or not you need to hire a full time resource would depend on a few factors such as: 1. How large is your company database files. 2. Do you have more than one information portal that requires maintenance. 3. Does the files/pages require constant updates and used as a reference point. 4. Is there …
Having an intranet or an information portal specifically for employee’s reference is crucial especially for service industry sectors or multinational companies with many branches. For example, an international courier company with service branches and call centers all over the world would do well with a centralized reference portal that can be utilized by its internal …
Why INTRANET is useful and a great cost & time saving tool for a company Read More »
Most companies assume that the person who is being hired to manage an intranet should have IT qualification in html, CSS, php, network and design. However, intranets are different from the company’s public sites. Intranets usually served as internal reference guides and hence they need to fulfill their function of usability, easy navigation, good and …
What type of person to hire to manage your company’s intranet Read More »
I spend 10 years of my career life managing intranets. Intranets are very important for a company that is dealing with a changing policies, processes and in service line. 1. Ensure consistency with information provided by customer contact points to customers. If you do not have a clear and written process documented on a fixed …
What is the purpose of having a company intranet, and the contents in it? Read More »
I spent 10 years of my career life managing intranets or information portal (some companies also call them as ebook) for 2 large companies. In this post, I want to share with you how I started getting involved in intranets and why intranets are indispensable tool that each company, especially a company with large database …
My experience managing intranet for 10 years for 2 large companies Read More »